Channel Management

To remove a channel from your Viraly account, follow these steps: 📝 Important Information

Meta/Facebook has strict requirements for linking your Instagram and Facebook accounts. Additionally, your Facebook settings play a crucial role in connecting your Instagram accounts to Viraly, even if you don’t intend to link your Facebook Page with Viraly. Here are the key settings that must be configured to successfully connect your Instagram or Facebook Page […]

To link a Facebook Page to your Viraly account, we need to authenticate through a personal Facebook profile* that holds the admin role for the Page you’re connecting. For more details on Facebook Page roles and how Facebook Business Suite functions, click here. Important Points: When linking your Page to Viraly, it’s essential to approve […]

📝 For a quick reference, you can check out the guide: Solutions to Common Issues When Connecting Instagram and Facebook. 📝 Due to API limitations, personal Facebook profiles cannot be connected to Viraly. 📝 Below are the key settings required to connect your Instagram and/or Facebook Page to Viraly: ✅ Your Instagram must be a […]

Channels marked as “Unavailable” are usually connected to another Viraly social set, either within the same workspace or a different one. Each social channel can only be linked to one Viraly social set at a time. 📝 If you’re experiencing issues with Facebook or Instagram channels not appearing, or facing difficulties in connecting them, check […]

Viraly supports professional Instagram accounts, which include both “Business” and “Creator” profiles. You can check your account type by clicking here. While the connection process usually takes only a few minutes, occasional issues may arise, so it’s important to follow the steps carefully. In this article: Before you start 📝 If your social channel is […]