To remove a social profile from your Viraly account, follow these steps: 📝 Important Information 1. Begin by clicking on your workspace avatar located at the top-right corner of your dashboard, then select Social Sets from the drop-down list. 2. Locate the Social Set card that includes the social profile you wish to remove and click on it. 3. […]
Meta/Facebook has strict requirements for linking your Instagram and Facebook accounts. Additionally, your Facebook settings play a crucial role in connecting your Instagram accounts to Viraly, even if you don’t intend to link your Facebook Page with Viraly. Here are the key settings that must be configured to successfully connect your Instagram or Facebook Page […]
📝 For a quick reference, you can check out the guide: Solutions to Common Issues When Connecting Instagram and Facebook. 📝 Due to API limitations, personal Facebook profiles cannot be connected to Viraly. 📝 Below are the key settings required to connect your Instagram and/or Facebook Page to Viraly: ✅ Your Instagram must be a […]
Channels marked as “Unavailable” are usually connected to another Viraly social set, either within the same workspace or a different one. Each social channel can only be linked to one Viraly social set at a time. 📝 If you’re experiencing issues with Facebook or Instagram channels not appearing, or facing difficulties in connecting them, check […]
Viraly supports professional Instagram accounts, which include both “Business” and “Creator” profiles. You can check your account type by clicking here. While the connection process usually takes only a few minutes, occasional issues may arise, so it’s important to follow the steps carefully. In this article: Before you start 📝 If your social channel is […]