Sometimes while connecting an Instagram profile to Viraly, you might find that your page is not listed. This article will go over the troubleshooting steps to try and resolve this issue. Table of contents: Step 1: Check if you are an Admin of the Facebook page The Instagram API requires your Instagram account to be connected […]

Today we will learn how to connect your Instagram profiles to your Viraly account. Once connected, you’ll be able to manage your posts and view in-depth analytics for all of your connected pages. Before You Begin: Key Requirements & Tips for Instagram Connection Connecting your Instagram account to Viraly takes just a few minutes — but only […]

Sometimes while connecting a Facebook page to Viraly, you might find that your page is not listed. This article will go over the troubleshooting steps to try and resolve this issue. First, verify that your personal Facebook profile has admin access for the Page. If the Page is part of a Facebook Business Suite account, […]

Today we will learn how to connect your Facebook pages to your Viraly account. Once connected, you’ll be able to manage your posts and view in-depth analytics for all of your connected pages. Note: Facebook only allows pages to be connected. This can include business pages, fan pages, influencer pages, etc. However, personal pages and […]

Adding a new social profile to your Viraly account is easy! Once it’s added, you’ll be able to schedule posts to it and view in-depth post and channel analytics. Step 1. First, make sure you’re inside the social set you want the social profile to be added. Then, click on the + Connect Social Profile […]

Let’s learn how to manage social sets in your Viraly account! A social set is a collection of social profiles. You can organize your account so there are social profiles in different social sets. The reason people might want to do this if if they are managing multiple brands or organizations and want to keep […]

Viraly gives you full control over how and when you receive email notifications. This helps you stay informed without receiving messages you don’t need. You can choose to be notified about scheduled posts, failed posts, social profile issues, or newsletter updates. Let’s walk through how to adjust your settings! Step 1. Start by navigating to […]

With Viraly, you can easily invite your team to collaborate. Whether it’s helping manage posts, tracking analytics, or overseeing billing—giving access to others can make your workflow smoother and more efficient. In this article: Step 1. First, navigate to Account Settings > Team Members in the left sidebar. Once there, you’ll see a list of […]

Let’s learn how to download your Viraly invoices. Step 1. Just navigate to Account Settings > Invoice History. Then, click on the View button next the invoice you want. Step 2. Simply click the Download receipt button and that’s it!

With Viraly, you can easily manage your payment methods. You can either add or delete cards. Step 1. Navigate to Account Settings > Payment Methods. Then, click on the Manage button. Step 2. Add a payment method Click on the Add payment method button. Delete a payment method Click the X icon next the payment […]

If you want to permanently close your Viraly account, follow these instructions. Important: If you delete your account, it’s instant and irreversible. All data will be permanently deleted from our database. Step 1. Navigate to Account Settings > Profile. From there click on the Delete Account button at the bottom of the page. Step 2. […]

If you previously had an upgraded Viraly subscription, reactivating it is easy. You can either create a new plan from scratch or reactivate your cancelled subscription. Let’s walk through how! Step 1. Click on the Account Settings option the user account dropdown menu. Step 2. Click on the Subscription tab from the left nav account […]

If you have an upgraded subscription with Viraly want to downgrade it to a free plan, we’ll show you how it’s done. Step 1. Click on the Account Settings option the user account dropdown menu. Step 2. Click on the Subscription tab from the left nav account options. Step 3. Scroll to the bottom of […]

Let’s learn how to add hashtag lists to your Viraly account! This feature saves time by letting you create unlimited pre-made lists that can be quickly added to your posts. When creating a post, just choose from your saved lists. Let’s get started! Step 1. First, make sure you’re in the Post Scheduler area. Then […]

Have you forgotten your Viraly account password? No problem! Step 1. Go to the Viraly Login Page. Then, click on the Forgot your password link. Step 2. Next, you will receive a verification code from Viraly straight to your inbox. Be sure to copy that code. Then, simply enter the code and your new password […]