Let’s learn how to download your Viraly invoices. Step 1. Just navigate to Account Settings > Invoice History. Then, click on the View button next the invoice you want. Step 2. Simply click the Download receipt button and that’s it!

With Viraly, you can easily manage your payment methods. You can either add or delete cards. Step 1. Navigate to Account Settings > Payment Methods. Then, click on the Manage button. Step 2. Add a payment method Click on the Add payment method button. Delete a payment method Click the X icon next the payment […]

If you want to permanently close your Viraly account, follow these instructions. Important: If you delete your account, it’s instant and irreversible. All data will be permanently deleted from our database. Step 1. Navigate to Account Settings > Profile. From there click on the Delete Account button at the bottom of the page. Step 2. […]

If you previously had an upgraded Viraly subscription, reactivating it is easy. You can either create a new plan from scratch or reactivate your cancelled subscription. Let’s walk through how! Step 1. Click on the Account Settings option the user account dropdown menu. Step 2. Click on the Subscription tab from the left nav account […]

If you have an upgraded subscription with Viraly want to downgrade it to a free plan, we’ll show you how it’s done. Step 1. Click on the Account Settings option the user account dropdown menu. Step 2. Click on the Subscription tab from the left nav account options. Step 3. Scroll to the bottom of […]

Let’s learn how to add hashtag lists to your Viraly account! This feature saves time by letting you create unlimited pre-made lists that can be quickly added to your posts. When creating a post, just choose from your saved lists. Let’s get started! Step 1. First, make sure you’re in the Post Scheduler area. Then […]

Have you forgotten your Viraly account password? No problem! Step 1. Go to the Viraly Login Page. Then, click on the Forgot your password link. Step 2. Next, you will receive a verification code from Viraly straight to your inbox. Be sure to copy that code. Then, simply enter the code and your new password […]

By default, your Viraly account will be on a 14-day free trial of the “Influencer” plan. This lets you to test out most of the features, all social platforms, the post scheduler, the analytics suite, and much more. But, after 14-days you’ll need to upgrade to a paid plan. Viraly currently has 3 different plan […]

In this article, we’ll walk through how to use the Viraly media library! Viraly’s built-in media library lets you easily upload and manage your images and videos. By, having your media ready to go ahead of time, you won’t need to upload files while building your posts. Plus, Viraly includes a powerful image and video […]

To remove a channel from your Viraly account, follow these steps: 📝 Important Information

Meta/Facebook has strict requirements for linking your Instagram and Facebook accounts. Additionally, your Facebook settings play a crucial role in connecting your Instagram accounts to Viraly, even if you don’t intend to link your Facebook Page with Viraly. Here are the key settings that must be configured to successfully connect your Instagram or Facebook Page […]

To link a Facebook Page to your Viraly account, we need to authenticate through a personal Facebook profile* that holds the admin role for the Page you’re connecting. For more details on Facebook Page roles and how Facebook Business Suite functions, click here. Important Points: When linking your Page to Viraly, it’s essential to approve […]

📝 For a quick reference, you can check out the guide: Solutions to Common Issues When Connecting Instagram and Facebook. 📝 Due to API limitations, personal Facebook profiles cannot be connected to Viraly. 📝 Below are the key settings required to connect your Instagram and/or Facebook Page to Viraly: ✅ Your Instagram must be a […]

Channels marked as “Unavailable” are usually connected to another Viraly social set, either within the same workspace or a different one. Each social channel can only be linked to one Viraly social set at a time. 📝 If you’re experiencing issues with Facebook or Instagram channels not appearing, or facing difficulties in connecting them, check […]

Viraly supports professional Instagram accounts, which include both “Business” and “Creator” profiles. You can check your account type by clicking here. While the connection process usually takes only a few minutes, occasional issues may arise, so it’s important to follow the steps carefully. In this article: Before you start 📝 If your social channel is […]